112 is the European emergency phone number, available everywhere in the EU, free of charge.
You can call 112 from fixed and mobile phones to contact any emergency service: an ambulance, the fire brigade or the police. A specially trained operator will answer any 112 call.
112 – police (Polizia)
118 – ambulance (Emergenza sanitaria)
113 – police (Carabineri)
115 – fire brigade (Vigili del fuoco)
170 – International Operator (English speaking) (Informazione internazionali)
*see important information Medical Help in Sauze below
When travelling it is always recommended to ensure you have medical travel insurance for any unforeseen circumstances that might arise. It is also recommended to carry a European Health Card (see below).
When buying daily or weekly ski passes it’s recommended to take out the optional insurance to ensure that if you need to be helicoptered off the mountain, this cost will be covered.
European Health Card
This provides like-for-like medical treatment across Europe. For UK citizens this information should help. For other EU citizens check with your health care provider.
From the NHS England website:
The EHIC covers treatment that is medically necessary until your planned return home. Treatment should be provided on the same basis as it would to a resident of that country, either at a reduced cost or, in many cases, for free. For example, in some countries, patients are expected to directly contribute a percentage towards the cost of their state-provided treatment. This is known as a patient co-payment. If you receive treatment under this type of healthcare system, you are expected to pay the same co-payment charge as a patient from that country.
The EHIC is not an alternative to travel insurance. It will not cover any private medical healthcare or costs, such as mountain rescue in ski resorts, being flown back to the UK, or lost or stolen property. It is also not valid on cruises.
It is therefore important to have both an EHIC and a valid private travel insurance policy in place before you travel. Some insurers now insist you hold an EHIC, and many will waive the excess if you have one.
Medical Help in Sauze
Sauze d’Oulx has an emergency trauma centre and doctor.
If you have an emergency on the mountains, it is likely that you will, at first, be taken to the Sauze Trauma Centre. This is a private emergency clinic in the village. You will have to pay for treatment given here. If you are subsequently taken to Susa Hospital or one of the hospitals in Turin, treatment should be paid for by the NHS (for UK citizens) or other EU countries healthcare providers. Check with your country’s health service.
Dentistry & Hospitals
In case of an emergency (general or dental) while on holiday in Italy visit your nearest SSN hospital or any Guardia Medica, which offers an after-hours First Aid Service. Make sure you have your EHIC card with you.
Italy treats dentistry as specialist treatments. You’ll need to be referred by a doctor for any hospital or dental treatment. Make sure you are referred to a public hospital, that you have a valid EHIC or SSN medical card and double-check you are not treated as a private patient.
Hospital or dental treatments are not necessarily free of charge and you may be asked to make a patient co-payment.
You can take your prescription to any pharmacy (farmacia) in Italy. They can be identified by a green cross. Prescriptions are generally not free and you are expected to make a co-payment towards it. However, some medicines are considered ‘life-savers’ and those are free of charge. Others are not covered by the SSN and you will have to pay the full costs for those.
Italian pharmacies are regulated by law, which means you will always find an open pharmacy in your area at night, holidays and Sundays. Each pharmacy displays information about its opening hours and out-of-hours emergency telephone numbers.
Sauze Pharmacy (Farmacia)
Via Monfol, 17
Tel +39 0122 850203
Sauze Parafarmacia (no prescriptions)
Via Assietta, 7
Tel +39 0122 858598